Patient Safety Solution |
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A technology and services partnership to catalyze dramatic, sustainable improvement in safety outcomes
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Based on safety and improvement science, the Patient Safety Solution consists of integrated, synergistic technology and services that provide comprehensive support for organizations seeking to reduce all-cause harm across the continuum of care.
Together, the elements of the Patient Safety Solution represent an essential resource for organizations ready to accelerate the journey to zero harm. ![]() The problemIt has been nearly twenty years since the publication of “To Err is Human,” the National Academy of Medicine’s eye-opening report on the widespread problem of patient harm from preventable medical errors. So what has changed in two decades of effort? Not nearly enough. As a leading cause of death in the United States, preventable healthcare harm remains a serious public health issue—not to mention a major factor in unsustainable increases in healthcare costs. Our approachThe Patient Safety Solution brings together Health Catalyst’s deep expertise and the analytic power of our Patient Safety Monitor Suite to support a multifactorial approach:
Benefits and features
Use casesA quality officer using the Patient Safety Monitor observes a clinically confirmed rising rate of nursing-sensitive harm events (falls, pressure injuries). He discusses the trend with nursing leaders and unit medical directors, and the group hypothesizes that recent reductions to nurse staffing (nurse:patient ratios) in some care units may be related. Root-cause analysis supports this hypothesis. Working with finance and the safety/risk team, Health Catalyst experts verify the relationship between the harm tend and the staffing adjustment and present the data to senior leadership. They suggest a multipoint intervention to educate nurses on prevention, increase nurse staffing on selected critical areas and reassess other barriers to nursing work that can mitigate falls and pressure injuries. Health Catalyst safety experts recommend formal balance metrics for some interventions (i.e., staffing changes) to ensure early detection of unintended consequences. As the technology/services are bundled within Patient Safety Solution, all of the organization’s patient safety work products, deliberations, improvement work, agendas, meeting minutes, etc. are protected under PSO and are not discoverable in federal or state courts. |
Applications within the solutionServices within the solutionSuccess Stories
For examples of how customers have used Health Catalyst products and services to
improve outcomes, visit
https://www.healthcatalyst.com/knowledge-center/success-stories/
Contact usFor more information on how Health Catalyst products and services can help your organization, please contact us:
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