Trigger Review Services

The automated surveillance of Patient Safety Monitor™ uses triggers—clinical data parameters that “fire” when circumstances are met—to detect safety hazards. Fired triggers must be reviewed to confirm or rule out events, document findings, and guide follow-up action by frontline staff.

Health Catalyst’s Trigger Review service assumes responsibility for this function, leveraging our team’s clinical expertise to deliver quality and efficiencies that maximize your technology investment.

The problem

Research demonstrates that automated trigger surveillance such as that delivered by Patient Safety Monitor can not only capture the true incidence and scope of harm but also lead to a deeper understanding of patient safety vulnerabilities. Yet to realize the full potential of trigger-based surveillance technology, organizations must be able to scale to accommodate the increased data volume, support data timeliness, and ensure consistent quality of reviews.

Our approach

Health Catalyst’s Trigger Review Service provides a dedicated clinical reviewer to help organizations scale with Patient Safety Monitor, ensuring efficiency and quality to meaningfully support patient safety goals while minimizing the impact on staffing resources.

Benefits and components

• Tap into proven efficiency and quality. Deploying Health Catalyst’s clinical implementation specialists as trigger reviewers reliably boosts the accuracy, completeness, and timeliness of data and insights.
• Embed with knowledge and experience. Partnering with your clinical staff, our trigger reviewers are alert to what’s happening in your organization and abreast of learnings from other organizations—providing a unique perspective that can accelerate insight from your data.
• Access a range of engagement models. Service contract models range from simple pay-as-you-go billable hours and expenses to “smartsourcing” arrangements, in which Health Catalysts hires your staff and assumes full ownership and responsibility for the trigger review function.