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  • Table of Contents 
  • HCI 
  • HCI Notify

 

 

In this section

Interoperability: Clinical Messaging

Interoperability: Community Health Record

Interoperability: Community Interchange

Interoperability: Community Orchestrate

Interoperability: Exchange

Interoperability: Notify

Interoperability: Referrals


Visit HealthCatalyst.com View Data Sheet PDF

Interoperability: Notify Application

Empower clinicians with timely event-based notifications, so they can effectively monitor and proactively care for their patients across the care community.
Type: Interoperability (additional cost) ID: 3022 Revised:  2019-Jun-03

The Notify application is an event-based notifications tool that enables providers, care managers, or payers to subscribe to and receive notifications when a significant care event occurs for one of their patients. Users can select the notification events and the preferred modality for receiving notifications. Event-based notifications can cut through the noise enabling proactive responses from providers to support improved outcomes, higher reimbursements, and lower costs

Note: Notify is Acquired Technology and NOT included in the Technology Access subscription unless otherwise noted in an order form.

Notify allows clinicians to customize their notification subscriptions so they only receive notifications about the events and patients that are relevant to them.

The problem

Today’s focus on value-based care delivery demands that providers continually monitor their patients across the care community. Just waiting for when the patient comes in for an appointment is no longer enough. A 2009 study, “Rehospitalizations Among Patients in the Medicare Fee-for-Service Program,” highlighted the need for improvement in care transitions by shining the light on preventable readmissions. One-fifth of the Medicare beneficiaries studied returned to a hospital within 30 days. There was one striking feature – 50% of the readmitted patients had no follow-up outpatient visit post-discharge.

Event-based notifications are valuable for alerting providers to care events, such as admissions or discharges, that happen to their patients in other care settings. Management of chronic diseases and at-risk patients is improved, time to intervention is decreased, and communications between providers and patients is enhanced.

Our approach

Notify is a platform designed to curate the stream of healthcare data as it flows through communities. It searches out significant events and delivers that information in a timely manner to help drive actionable results. Notify provides notification subscription based real-time events to care team members when there has been a significant event with one of their patients.

The robust Notify subscription functionality allows users to customize their notification subscriptions based on various criteria so they only receive notifications about the events and patients that are relevant to them. For example, the patient list functionality allows users to subscribe to event notifications for a specific set of patients, and the provider role functionality allows users to subscribe to event notifications based on a provider’s role. With Notify, keeping providers informed of care events such as a hospital discharge or readmission is easy.

Benefits and features

  • Stay apprised of patient activity across the care continuum – receive real-time alerts when your patients have a significant care event such as an admission, discharge, or readmission, in any care setting across the community.
  • Enhance care coordination – augment care management programs with real-time, actionable information so care team members can collaborate about patient care.
  • Customize notifications to meet your workflow – subscription wizard allows users to customize their notification based on various criteria, so users only receive alerts about events and patients that are relevant to them, in their desired delivery modality (email, SMS, Direct message or Notify portal).
  • Reduce costs treating high-risk, high-cost patients – event-based notifications provide real-time, actionable patient information so providers can effectively intervene with the most appropriate care for a patient, ultimately improving outcomes and reducing costs.
  • Improve reimbursements and qualify for incentives – facilitate prompt follow-up by notifying primary care physicians of discharge events immediately so they can qualify for Transitional Care Management (TCM) reimbursement.

Use cases

  • High-risk patient presents to the Emergency Department, the care manager immediately receives a notification and intervenes with more appropriate care, ultimately improving the patient’s outcomes and reducing costs.
  • Patient is discharged from the hospital, the primary care physician is notified so they can proactively schedule the patient’s follow-up appointment and engage with the patient on post-discharge care.
  • Patient is readmitted to the hospital in less than 30 days and all care team members are notified so they can collaborate and redirect the patient to more appropriate care.
  • Home health providers are alerted in real-time about hospital admission, readmission, and deaths, enabling proactive planning and management of staff scheduling.
  • Emergency department case managers are able to identify patients who chronically utilize the ED for non-urgent care, allowing them to intervene and redirect patients to more appropriate levels of care.
  • Patient is admitted to the hospital and the payer case manager is notified of the admission in a timely manner.

Intended users

  • All healthcare providers across the continuum of care.
  • Physicians, providers, specialists
  • RN, LPN, CNA, referral coordinator, medical records, etc.
  • Care management, case management, payers
  • Home health

Potential data sources

  • EMR - Clinical
  • Billing
  • HIE

• HL7 ADT transactions from both acute and ambulatory facilities


Success Stories

For examples of how customers have used Health Catalyst products and services to improve outcomes, visit https://www.healthcatalyst.com/knowledge-center/success-stories/

Contact us

For more information on how Health Catalyst products and services can help your organization, please contact us:

  • Reach out to          your sales representative
  • Call us at               (855) 309-6800
  • Email us at             info@healthcatalyst.com

Status:  Generally Available

2016-2021 Health Catalyst Products & Data Sheets • Content Updated: 2019-Jun-03 • CMS: PROD CMS-8.9.1 (SQLE-891) • Admin

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Health Catalyst Datasheets

This application is a catalog of technology products, applications, analytics and professional services that are available from Health Catalyst.

Content Updated:    2020-December-16
Previous Publish Date:    2020-February-28
Code Updated:    2020-December-16
Umbraco Version:    PROD CMS-8.9.1 (SQLE-891)
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